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Production Certified · v1.2.0

One operating system for Indian commerce.

Stop duct-taping Shopify, WhatsApp Web, Excel spreadsheets, and desktop billing software. ZOS runs your entire commerce lifecycle — storefront, order fulfillment, stock sync, GST invoices, and customer WhatsApp alerts — in one disciplined cloud workspace.

Request a Demo → See Live Storefront ↗ Admin Portal Login ↗
The Commerce Fragment

Why Indian retail businesses lose 4+ hours daily to manual re-typing.

Most emerging brands start on Shopify or WooCommerce, take orders via WhatsApp chats, track inventory in spreadsheets, generate tax bills on desktop software, and coordinate delivery riders on phone calls.

When an order is placed, customer details must be manually entered into billing. Inventory counts go out of sync between channels. Stock gets oversold, GST rates are incorrectly calculated, and staff spend half their working day replying to "Where is my parcel?" queries.

The ZOS Principle One single source of truth. An order placed anywhere writes once, computes taxes automatically, syncs stock instantly, and updates both your warehouse team and the customer without human delay.
Architecture & Modules

Engineered for speed, compliance, and zero leakage.

Six core pillars designed around the ground realities of Indian retail and FMCG operations.

🛍️

Lightning Fast Storefront & OMS

Mobile-first, Liquid Glass storefront loaded in under 800ms. Frictionless checkout, instant address autofill, and dynamic cart promotions that drive high conversion. Every order flows instantly into the central Order Management System.

  • ✓ Single-click reorders & saved addresses
  • ✓ Granular order lifecycle states (Placed → Confirmed → Dispatched → Delivered)
  • ✓ Custom domain mapping (e.g., store.yourbrand.com)
🧾

Indian GST Invoicing Engine

Built for Indian tax rules. Automatic HSN-based tax splits (CGST + SGST for intra-state, IGST for inter-state), B2B GSTIN recording, and instant print/PDF invoice generation with QR code.

  • ✓ Accurate HSN & SAC code categorization
  • ✓ Compliant tax invoice PDF generation
  • ✓ Exportable monthly sales & GST tax summaries (CSV/Excel)
💬

Native WhatsApp Pipeline

Meet your customers where they live. Automated order confirmation receipts, payment links, dispatch tracking, and delivery notifications sent directly to customer WhatsApp chats without manual copy-paste.

  • ✓ Instant interactive order receipts via WhatsApp Business API
  • ✓ Live shipment tracking link & driver contact
  • ✓ Automated abandoned cart recovery prompts
📦

Inventory & Reorder Triggers

Granular stock visibility down to the individual SKU variant. Atomic reservation during checkout prevents overselling. Automated reorder point alerts notify procurement managers before essential items stock out.

  • ✓ Multi-location & multi-batch inventory tracking
  • ✓ Perishable expiry dates & FIFO handling
  • ✓ Automated stock threshold alerts & supplier purchase orders
🛡️

Team Role Permissions

Empower your staff without exposing sensitive business numbers. Configure discrete roles so packing staff only see dispatch queues, cashiers handle billing, and managers view inventory.

  • ✓ Custom permission boundaries (Owner, Manager, Cashier, Staff)
  • ✓ Action audit logging for order cancellations and refunds
  • ✓ Secure multi-factor authentication for admin accounts
⚡

Reliable Cloud Hosting in India

Hosted on high-speed cloud infrastructure located in India. Complete multi-tenant boundary scoping ensures store data remains isolated and protected. Includes daily automated backups.

  • ✓ Fast domestic loading speeds across India
  • ✓ Strict tenant boundary scoping & encrypted database storage
  • ✓ Zero infrastructure maintenance required from your team
Battle-Tested Everyday

Not a demo project. Daily production reality.

ZOS runs Zukro Farm Fresh in live production every single day — managing fragile, temperature-sensitive cold-chain goods, farm-origin batches, real-time customer payments, automated GST billing, and local deliveries in Madurai and across Tamil Nadu.

Every feature in ZOS was built because our own operations required it. We debugged it on our own transactions before offering it to yours.

Inspect Live Farm Fresh Storefront ↗

Operational Metrics in Production

<800ms
Storefront Load Time
100%
GST Compliance
0
Cross-Tenant Leakage
99.9%
Uptime SLA
Clear, Honest Pricing

Simple plans that scale with your volume.

No hidden transaction percentages on top of your payment gateway. You keep your margins.

Startup Plan

₹3,499 / month

Plus ₹14,999 one-time setup & catalog onboarding. Ideal for single-location retail and emerging D2C brands.

  • ✓ Up to 1,000 orders / month
  • ✓ Complete mobile & web storefront
  • ✓ Unified Order Management System (OMS)
  • ✓ Indian GST Invoicing & HSN calculations
  • ✓ WhatsApp order notifications (via standard API)
  • ✓ Real-time inventory tracking
  • ✓ Up to 3 team member logins
  • ✓ Standard email & WhatsApp support
Get Started with Startup →
Recommended
Pro Plan

₹9,999 / month

Plus ₹29,999 one-time setup & assisted catalog migration. Built for growing retail brands and FMCG distributors.

  • ✓ Up to 10,000 orders / month
  • ✓ Everything in Startup Plan
  • ✓ Multi-warehouse & multi-location stock routing
  • ✓ Granular team role permissions (Manager, Staff, Cashier)
  • ✓ Automated reorder threshold triggers
  • ✓ Exportable monthly sales & GST tax summaries (CSV/Excel)
  • ✓ Up to 10 team member logins
  • ✓ Priority phone & dedicated onboarding engineer
Request Pro Demo →
Need custom ERP integrations, multi-city warehouse networks, or high-concurrency enterprise scale? Talk to our engineering team.
Common Questions

Frequently asked about ZOS

Can we use our own brand domain?

Yes. You can link any custom domain (e.g., store.yourbrand.com or www.yourbrand.in). We configure SSL certificates and global edge DNS routing as part of the onboarding process.

How does WhatsApp notification billing work?

ZOS connects with official WhatsApp Business API providers. Message templates for order confirmations, shipping updates, and OTPs are pre-approved by Meta. You only pay standard Meta per-conversation rates with zero markup.

How long does onboarding take?

Most businesses go live within 7 to 14 days. Our team assists with bulk catalog import, pricing setup, payment gateway verification, GST configuration, and role assignment for your staff.

Is our business data separated from other companies?

Completely. ZOS enforces strict multi-tenant boundary scoping at the database and application levels. Every query is filtered by your tenant identifier, and tamper-evident SHA-256 audit ledgers record administrative actions.

See ZOS working on your own catalogue.

Book a live 30-minute demonstration. We will walk through your exact inventory, tax splits, and fulfillment workflow.

Request a Demo → Sign in to Admin Console ↗