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Commerce OS live in production · Built in Madurai

The intelligent commerce OS for modern Indian 🇮🇳 businesses.

Most Indian businesses run on a dozen disconnected tools — separate billing software, inventory management systems, WhatsApp bots and payment gateways that never talk to each other. Zukro Commerce OS replaces them all: storefront, order management, GST invoicing, WhatsApp automation, inventory control, payments and delivery in one connected platform. India-first, AI-native, and already running a real business end to end in Madurai, Tamil Nadu.

Live Commerce OS 24 connected modules 198 backend services India-first GST · WhatsApp · Tally

Free pilot on your own products · No lock-in · Payments to your own account

1Login · database · AI
14Staff roles & RBAC
24Connected modules
198Backend services
The core difference

One platform.
Not twenty tools.

Every Indian business eventually runs on a patchwork of separate apps — one for billing, one for WhatsApp, one for inventory, one for delivery. Each tool a new login, a new vendor, a new database. Zukro Commerce OS replaces the stack with one connected system — one login, one AI, one source of truth.

❌  The old way — 20 disconnected tools

🧾 GST Billing
📦 Inventory App
📱 WhatsApp Bot
💳 Payment Gateway
🚚 Delivery Tool
📊 Analytics
🛒 Storefront
🤝 CRM
📋 Tally / Sheets

9 logins  ·  9 databases  ·  9 vendors  ·  data never syncs  ·  AI sees nothing

✅  Zukro Commerce OS — everything connected

🛒 Storefront & Orders LIVE
🧾 GST Invoicing & Tally Export LIVE
📱 WhatsApp Order Automation LIVE
📦 Inventory & Supply Chain LIVE
🚚 Delivery & Logistics LIVE
✳️ AI Workspace — across every module LIVE

1 login  ·  1 database  ·  1 AI  ·  everything connected  ·  real-time

12 Backend Modules All connected
198 Backend Services Live in production
1 Login & Database Not 9, not 20 — one
Live In Production Not a roadmap slide
The AI advantage

One AI that sees your entire business — not one report

When GST, inventory, orders, WhatsApp and delivery share one database, AI can answer real business questions with real answers — not guesses stitched from three disconnected exports.

See it in action →
Built for India

GST, WhatsApp & Tally — core, not a plugin

Not adapted from a global platform. Built India-first — HSN, GSTR, Razorpay, COD and WhatsApp order flows are core architecture, designed for the Indian market from day one.

No lock-in, ever

Your money flows to your account. Your data stays yours.

Payments settle directly to your own Razorpay or Cashfree account — never through Zukro. Cancel anytime, export everything. You are never trapped in our platform.

Talk to Sales   Book a Free Pilot Go-live in 7–14 days  ·  No lock-in  ·  Free pilot
Zukro Commerce OS

One platform. Every business operation. Already live.

Every module built and battle-tested inside the Zukro group before it reaches you. Not a roadmap — a real, running commerce operating system for Indian SMBs and D2C brands.

Live in production

Commerce & Orders

Storefront, orders, inventory, GST, WhatsApp, payments and delivery — the complete engine for modern commerce. Running today on Zukro Farm Fresh, end to end.

StorefrontOMS Control TowerGST InvoicingWhatsApp OrdersCOD & PrepaidDelivery
See it live on Zukro Farm Fresh →
OMS Control Tower
Today's revenue₹84,200
Orders147
#4821 · Ghee 1L ×2PAID
WhatsApp · A. Kumar₹1,240
Madurai → ChennaiSHIPPED
WhatsApp orderConfirmed ✓
Live in production

CRM & Finance

One customer timeline with loyalty tiers, segments and follow-ups — plus GST-ready billing with HSN, ITC ledger, GSTR prep and Tally-compatible exports your CA can trust.

Lead PipelineLoyalty TiersGST InvoicesHSN ClassificationITC LedgerTally Export
Finance & GST
Output GST₹1,89,000
ITC Available₹1,10,000
GSTR-3B SummaryReady
Tally ExportGenerated
Net Payable₹79,000
GST invoiceAuto-generated
Live in production

Operations & Logistics

Procurement to delivery in one thread — purchase orders, GRN, supplier management, stock control, work orders and India-built last-mile logistics with courier APIs and COD reconciliation.

Purchase OrdersGRN & QualityInventory ControlWork OrdersCourier APIsCOD Reconciliation
Supply Chain Status
Purchase Orders open12
GRN pending3
Low-stock SKUsAlert
Shipments in transit28
COD pending reconcile₹14,800
Live in production

AI Workspace

A real AI layer across the whole business — ask questions in plain language, get answers from your actual data. Not a bolted-on chatbot — the intelligence runs across every module at once.

Natural Language QueriesAI ForecastsGST ClassificationCross-module Insights
AI Command Center

"Why did sales drop this month?"

Sales down 18%. 3 high-value customers haven't reordered. 5 SKUs hit stock-out.

"What to reorder this week?"

12 SKUs need reordering — stock-out risk within 14 days.

All six modules

Every module. Every capability. One connected system.

A closer look at what each module does, how it connects, and what it means for your business operations day to day.

● Live in production

Commerce

Storefront, orders, inventory, GST, WhatsApp, payments and delivery — the complete engine for modern commerce. Running today on Zukro Farm Fresh.

StorefrontOrdersInventoryGSTWhatsAppPaymentsDelivery
View the live platform →
● Live in production

CRM

Leads, customers and sales in one pipeline — loyalty tiers, segments, follow-up automation and a full interaction timeline per customer, built for Indian businesses.

Lead PipelineLoyaltySegmentsTimeline
● Live in production

Finance

GST-ready billing, estimates, payment tracking and reconciliation — with HSN classification, ITC ledger and Tally-compatible exports your CA can trust.

EstimatesGST InvoicesReconciliationTally Export
● Live in production

Operations

Procurement to fulfilment — purchase orders, supplier management, GRN, stock control and work orders, with India-specific GST and Tally-ready exports.

Purchase OrdersSuppliersInventoryWork Orders
● Live in production

Logistics

Delivery built for India — courier-partner integration, shipment creation, live tracking links, dispatch workflows and COD reconciliation for real fulfilment.

TrackingDispatchPartner APIsCOD
● Live in production

AI Workspace

A real AI layer across the whole business — natural-language questions, forecasts, GST classification and cross-module insight, drawing on one connected database, not a bolted-on chatbot.

NL QueriesForecastsGST ClassifyInsights
One login
One database
One AI
One platform
See the real product

Not a mockup. Not a concept. Live software running a real business.

These are actual screens from Zukro Commerce OS, running Zukro Farm Fresh in production today — real orders, real inventory, real GST.

app.zukroventures.in/dashboard
Zukro Commerce OS founder dashboard — live revenue, orders, inventory levels and operational alerts running Zukro Farm Fresh in Madurai, Tamil Nadu. India-first commerce operating system.
Live founder dashboard — Zukro Farm Fresh, captured in production
app.zukroventures.in/oms
Zukro Commerce OS OMS Control Tower — order orchestration, fulfilment pipeline, SLA tracking and fraud review for Indian D2C brands and FMCG businesses Zukro Commerce OS Business Intelligence dashboard — live customer cohorts, LTV, CAC and profitability analytics from real GST-compliant order data for Indian businesses Zukro Commerce OS Inventory Management — real-time stock levels, automated reorder alerts, movement tracking and dead-stock detection across SKUs for FMCG and grocery chains in India Zukro Commerce OS Finance and GST module — revenue tracking, GST liability, input tax credit, GSTR-ready filing preparation and P&L for Indian businesses. Tally-compatible export included. Zukro Commerce OS Delivery and Logistics — shipment tracking, dispatch board, courier partner management and COD reconciliation built for India's last-mile delivery operations Zukro Commerce OS Marketplace Hub — unified multi-channel listings, orders and settlement reconciliation across Amazon, Flipkart, Meesho and Myntra for Indian D2C sellers Zukro Commerce OS Workflow Studio — server-side business automation with trigger, condition and action rules. Automate reorders, GST invoicing, WhatsApp follow-ups and dispatch alerts. Zukro Commerce OS Customer Management — CRM with loyalty tiers, RFM segments, spend history and customer lifetime value analytics for Indian D2C brands and grocery businesses

OMS Control Tower. Every order from every channel in one place — pending, processing, shipped, delivered — with SLA tracking and fraud review built in.

Screens shown are the live product running Zukro Farm Fresh. Some figures are early-stage — the platform is real; the business is growing.

One Platform, Not Twenty Tools

Twenty-four connected modules. One system of record.

Everything a growing business runs on — selling, supply chain, finance, people, intelligence and platform — already built and connected inside one operating system, backed by 198 live backend services. This breadth is the moat: not one feature, but the whole business in one place, sharing one database and one AI.

24 modules · 198 backend services · one login
DashboardLive overview
OMS Control TowerOrchestration
AI Command CenterInsights
Business IntelligenceCohorts, LTV
Sales AnalyticsRevenue trends
ProductsCatalogue
Order ManagementSell & fulfil
QuotationsEstimates
Customers (CRM)Loyalty
MarketingCampaigns
Marketplace HubMulti-channel
SubscriptionsRecurring
ProcurementVendors, POs
ManufacturingBOM, work orders
InventoryStock control
🚚Delivery & LogisticsShipments
Finance & GSTTax, P&L
HR OperationsStaff, payroll
Communication HubWhatsApp, SMS
Workflow StudioAutomation
Security & RBAC14 roles
Compliance CenterAudits
Global SearchSearch everything
Settings & ControlPlatform
The real architecture

One connected platform, organised the way a business actually thinks.

Zukro Commerce OS isn't a pile of features. Its modules are grouped into seven connected layers — operations, growth, finance, intelligence, automation, AI and enterprise — all sharing one login, one database and one intelligence layer. This is the map of what runs your business.

Business Operations

7
CommerceOrdersInventoryProcurementManufacturingLogisticsHR

Customer & Growth

5
CRMLoyaltyMarketingReferralsSubscriptions

Finance

4
GSTBillingP&LPayments

Intelligence

6
BISales AnalyticsCohortsRFMLTVForecasts

Automation

3
Workflow StudioAutomationsOMS Control Tower

AI — the intelligence layer

5
Natural-language business queriesAI insightsAI forecastsAI recommendationsAI-driven actions

Enterprise

4
RBACSecurityComplianceAudit
Every layer, one connected platform — one login, one database, one AI.
Proof, not a pitch

The first module is already live — and running a real business.

Commerce OS is not a prototype or a roadmap slide. It is a multi-tenant commerce operating system in production today, running Zukro Farm Fresh end to end — India's live proof-of-concept for AI-native commerce. Every module earns its place the same way: built, used and proven inside the group before it reaches a customer.

Live — Zukro Farm Fresh

Zukro Commerce OS

A complete ecommerce and operations platform — storefront, order management system (OMS), inventory management, GST invoicing, WhatsApp automation, payment reconciliation and last-mile delivery — from one dashboard. Built for Indian SMBs and D2C brands that need business software, not just an online store. Payments go to your own account. Your data stays yours.

Platform typeTenant-Isolated Cloud Architecture
Built byZukro Digital Labs
Live since2025
ArchitectureHybrid cloud · PostgreSQL
StatusProduction — taking clients

Storefront & orders

Own-domain branded storefront with catalogue, variants and live stock — plus an end-to-end order dashboard from new order to delivery, with a full audit trail.

GST, payments & reconciliation

Automatic GST invoices, GSTR-ready and Tally-compatible exports, with Razorpay, Cashfree and COD reconciliation. Merchant owns the payment account directly.

WhatsApp & delivery

Automated order confirmation, dispatch and delivery updates over WhatsApp, plus delivery-partner setup and customer tracking links — communication that runs itself.

Live case study

How Zukro Farm Fresh runs on Commerce OS — every day, end to end.

This isn't a client testimonial or a pilot summary. Zukro Farm Fresh is a real, operating organic grocery business in Madurai, Tamil Nadu — and it runs entirely on Commerce OS. Every order, invoice, stock movement and delivery below is processed through the same platform available to you.

6:00 AM — Morning prep

Inventory check and procurement

The warehouse team opens Commerce OS on their phones. AI has already flagged 8 SKUs approaching reorder level based on the last 14 days of velocity. Three purchase orders are auto-drafted and waiting for one-tap approval. The procurement module sends confirmed POs to suppliers via WhatsApp.

InventoryProcurementAI ForecastWhatsApp API
8:00 AM — Orders start flowing

Storefront and WhatsApp orders come in

Customers order through the branded Farm Fresh storefront and via WhatsApp. Each order triggers the same pipeline: stock is reserved, a GST invoice is auto-generated with correct HSN codes and CGST/SGST split, and the order appears in the OMS Control Tower with a status of "New." The customer gets a WhatsApp confirmation within seconds.

StorefrontOMSGST InvoicingWhatsApp Confirmation
10:00 AM — Fulfilment

Pick, pack and dispatch from one dashboard

The dispatch team sees all pending orders sorted by delivery zone. They scan products, print shipping labels and update each order to "Packed." Delivery partners are assigned — the logistics module creates shipments via courier API, generates tracking links and sends them to customers over WhatsApp automatically. COD orders are flagged separately for reconciliation.

DispatchLogisticsCourier APICOD Tracking
2:00 PM — Finance and reconciliation

Payments settle, GST reconciles, Tally exports

Online payments (Razorpay) have already settled to the Farm Fresh merchant account — never through Zukro. The finance module shows today's revenue, GST liability split by CGST/SGST/IGST, input tax credit from purchase invoices, and a net GST payable figure. A Tally-compatible export is generated for the CA with one click.

FinanceRazorpayGST ReconciliationTally Export
6:00 PM — Intelligence

End-of-day insights from the AI layer

The founder asks the AI Command Center: "How did today go?" It pulls from every module at once — revenue, order count, fulfilment rate, new customers, delivery exceptions and stock alerts — and surfaces a plain-language summary. No spreadsheet assembly, no switching between apps. One question, one complete answer.

AI WorkspaceBusiness IntelligenceCross-module Query

This is one day. Every day runs the same way.

Zukro Farm Fresh has processed every order, invoice, stock update and delivery through Commerce OS since 2025. The same modules, the same dashboard, the same AI — available to your business on the same platform. Nothing in this walkthrough is a demo or a mockup.

Visit Zukro Farm Fresh live →
How it works

Your money, your data — flowing through your own accounts.

Zukro is the software layer, not a middleman. Payments settle directly to the merchant's own gateway account. We never hold your funds or your customer relationships.

🛍

Customer buys

Orders on your own branded storefront or over WhatsApp.

💳

Pays via your gateway

Razorpay / Cashfree / COD — settling to your account.

OS processes

Order, GST invoice, stock update and dispatch — automatically.

🚚

You fulfil

Pack, dispatch and track with live customer updates.

Experience layer
StorefrontOwn domain
WhatsAppOrders & alerts
Founder DashboardReal-time
Staff RolesRBAC
Intelligence & core
One AISees the whole business
One DatabaseTenant-isolated
API-first CoreEvery module connects
Integration layer
Razorpay / CashfreePayments
GST / TallyAccounting
Delivery PartnersLogistics APIs
PostgreSQL / AWSInfrastructure
AI at the core

AI isn't a feature we added. It's how the OS thinks.

Because every module shares one database, AI can see the whole business at once — not a slice of it. That is the difference between a chatbot bolted onto software and an operating system that quietly runs work in the background. Ask a plain-language question in English or Tamil, get an answer grounded in your real data — then let it act.

"Why did sales drop this month?"Sales are down 18% — three high-value customers didn't reorder, and five fast-moving SKUs are out of stock.
"What should I reorder this month?"12 SKUs need reordering — they hit stock-out risk within the next 14 days at current velocity.
"Who has overdue payments?"₹X outstanding across accounts. Here are your top 5 overdue customers, ranked by amount and age.
"What should I do tomorrow?"3 high-value leads need follow-up, 2 purchase orders need approval, and 4 shipments are delayed.
Sales AI

Sales agents

Qualify inbound leads, answer first questions and route the right opportunities to your team — instantly, at any hour.

Support AI

Support agents

Resolve customer queries from your own knowledge base over WhatsApp, chat or email — and escalate to a human when it matters.

Finance AI

Invoice assistants

Draft, audit and process billing with GST discipline and near-zero manual data entry, straight from live order data.

Business intelligence

The AI reads the whole system — not one report.

Surface stock, cash-flow and operational issues before they cost you. Because every module is connected, every insight is complete.

See it in action →
Inside the modules

Go one level deeper. Every module does real work.

A module name doesn't tell you much. Here's what actually runs inside the layers that matter most — the same engines running Zukro Farm Fresh in production today.

Commerce & Orders

The complete engine from storefront to delivered order — every channel in one control tower with a full audit trail.

  • Branded own-domain storefront
  • Product variants & live stock
  • OMS control tower
  • Quotations & credit notes
  • COD & prepaid flows
  • Fraud review & SLA tracking

Finance & GST

An India-native tax engine, not a plugin — GST classification, filing prep and reconciliation your CA can trust.

  • Automatic GST invoices
  • HSN classification
  • E-way bill & ITC ledger
  • GSTR-ready filing prep
  • Tally-compatible export
  • Server-side PDF invoicing

Supply Chain & Ops

Procurement to fulfilment in one thread — vendors, purchase orders, stock movements and production status.

  • Vendors & purchase orders
  • GRN, debit notes & RTV
  • Inventory movement tracking
  • Reorder & low-stock alerts
  • BOM & work orders
  • Quality-check tracking

Delivery & Logistics

Last-mile built for India — courier webhooks, dispatch and cold-chain compliance where it's needed.

  • Courier partner integration
  • Shipment creation & labels
  • Live tracking links
  • COD reconciliation
  • Cold-chain hold controls
  • Manual tracking fallback

Customers, Growth & Comms

One timeline per customer, and the tools to grow them — loyalty, referrals, subscriptions and messaging.

  • CRM with loyalty tiers
  • Segments & lifetime value
  • Referral rewards
  • Subscriptions & memberships
  • WhatsApp, SMS & email
  • Campaign & promo engine

Intelligence, Automation & Security

The layers that make it an operating system — analytics, event-driven workflows and enterprise-grade access control.

  • BI: cohorts, RFM, LTV
  • Sales analytics & forecasts
  • Workflow automation engine
  • Event-driven order triggers
  • 14-role RBAC & audit ledger
  • Compliance & abuse guard

Every capability listed here is built and wired inside the platform. The commerce layer is live in production; the wider OS is rolled out module by module, each proven inside the Zukro group first.

Integrations

Connected to the tools India runs on — natively, not with plugins.

These aren't third-party marketplace apps. Every integration is built into the platform core, tested in production on Zukro Farm Fresh, and maintained by the same team that builds the OS. No separate subscriptions, no version conflicts, no "integration broke" tickets.

Razorpay

UPI, cards, net banking and wallets. Payments settle directly to your merchant account. Full webhook reconciliation built in.

● Native

Cashfree

Alternative payment gateway with UPI auto-collect, split settlements and instant refunds. Same direct-to-merchant settlement model.

● Native

WhatsApp Business API

Order confirmations, dispatch alerts, delivery tracking, payment reminders and customer support — all automated, all transactional.

● Native

Tally ERP

One-click Tally-compatible export: sales vouchers, purchase vouchers, GST data and ledger entries formatted for your CA's Tally workflow.

● Native

GST Portal

GSTR-1 and GSTR-3B preparation, HSN classification, ITC ledger and e-way bill data — ready for filing, not just reporting.

● Native
🚚

Courier APIs

Shipment creation, label printing, real-time tracking and status webhooks. Plug in Delhivery, Shiprocket, DTDC or your own local courier.

● Native

SMS Gateway

Transactional SMS for order updates, OTPs and payment reminders via Twilio or any DLT-compliant Indian SMS provider.

● Native

Marketplaces

Multi-channel order sync across Amazon, Flipkart, Meesho and Myntra. One inventory source, one reconciliation dashboard.

● Rolling out

WhatsApp and SMS API usage is billed directly by the provider (Meta, Twilio). Zukro does not absorb telecom API costs — these are passed through at cost.

Why trust an early team

A camera in 2015. A live AI commerce platform in 2026.

Zukro Digital Labs is the oldest capability in the group — not a startup formed around an idea. One discipline was added every year, each built on the last. The operating system we're building now is the natural end of eleven years of compounding, not a leap into the unknown.

2015

Media

Photography & Videography. The first digital craft — commercial media for businesses, still active today.

2019

Digital

Marketing & SEO. A full digital practice — social, content, campaigns and analytics built on real production knowledge.

2021

Web

Design & Development. A Web offering — UX/UI design, robust architecture, and performance optimization built to drive conversions.

2023

SaaS Started

Foundation built. Commerce OS architecture designed and development begun — software built from genuine operational experience, not theory.

2025

Commerce OS Live

Live in production on Zukro Farm Fresh. Tenant-Isolated Cloud Architecture, AI-native, client-ready. The Commerce OS is live today.

2027

Business OS Launch

The future scale — full Business OS: CRM, Finance, Operations, Logistics and AI workspace, battle-tested and rolled out module by module.

Media → Digital → Web → SaaS → Commerce OS (live 2025) → Business OS (2027). Nothing wasted.

Why Zukro

Built for Indian operations — GST, WhatsApp & Tally native, not adapted.

Global ecommerce platforms give you a storefront and leave GST billing software, WhatsApp order automation, Tally integration and Indian last-mile delivery to third-party plugins and workarounds. Zukro Commerce OS is built India-first for Indian SMBs — and goes beyond online selling into running your entire business operation: procurement, inventory management, finance, logistics and AI, all connected.

Capability Zukro Commerce OS Global storefront builders Local website agencies
GST invoicing & Tally exportNativePlugin / manualSometimes
WhatsApp order automationNativeThird-party appRare
Inventory + operations, not just storefrontYesStorefront onlyNo
Payments to your own accountDirectVia platformVaries
Native AI across the businessOne AIAdd-onsNo
One connected OS (CRM, finance, ops)One platformSeparate appsNo
Ongoing support & implementationIncludedSelf-serveProject-based

Capabilities vary by provider, plan and third-party integrations. This comparison reflects general category differences, not claims about specific competitors.

Pricing

Simple plans that scale with your business.

Transparent pricing, no surprises. Every plan is a monthly subscription plus a one-time implementation fee. Go-live in 7 to 14 days. Every plan covers a full guided go-live — domain, catalogue, GST, payments, roles and team training. You never go live alone. Talk to us for the exact quote for your business.

Startup
from₹3,499/mo
+ ₹14,999 one-time setup

For small brands moving off WhatsApp orders and spreadsheets.

  • Branded storefront
  • Up to 50 products
  • Orders & inventory
  • GST invoicing
  • WhatsApp notifications
  • 2 staff users
Book a Free Pilot →
Pro
from₹9,999/mo
+ ₹29,999 one-time setup

For growing brands that need full commerce operations.

  • Everything in Startup
  • Up to 500 products
  • 5,000 orders / month
  • Payment reconciliation
  • Delivery integrations
  • 10 staff users
Book a Free Pilot
Enterprise
from₹34,999/mo
+ ₹1,49,999 one-time setup

For multi-channel businesses with warehouse & B2B needs.

  • Everything in Pro
  • Unlimited products
  • Warehouse & vendor workflows
  • Advanced roles & approvals
  • B2B & multi-location
  • Priority support & SLA
Book a Free Pilot →
Custom
Let's talk
Pricing scoped to your operations

For unique operations, custom modules or group deployments.

  • Tailored module scope
  • Custom integrations
  • Dedicated onboarding
  • Bespoke SLA
  • Group / multi-brand setup
Book a Free Pilot
Free pilot before you pay No lock-in — cancel anytime Payments settle to your own account Your data stays yours Go-live in 7–14 days

ⓘ WhatsApp & SMS API usage is billed directly by the provider (e.g. Meta, Twilio). Zukro does not absorb telecom API costs — these are passed through at cost to your account.

Typical monthly cost — stitched tools vs. one OS

Separate tools stack
Storefront + billing + CRM + WhatsApp + analytics
₹18k+
Zukro Pro (one OS)
Everything, connected
₹9,999
Zukro Startup
Get started
₹3,499

Illustrative comparison. Stitched-stack cost varies by tools chosen; figures shown for orientation, not a quote.

Start with zero risk

Try it on your own business first. Keep control, always.

Moving your operations to a new system is a big decision. So we make the first step small and the exit easy — because we'd rather earn your trust than lock you in.

Free pilot on your real business

We set up a working pilot with your own products, GST and workflow — so you see the value on your actual operations before you commit to a plan. No blind purchase.

No lock-in. Your data is yours.

Your customer data stays yours and your payments settle to your own account — never through us. Cancel anytime and export everything. You are never trapped.

We set it up, properly

Every plan includes guided implementation — domain, catalogue, GST, payments, roles and team training. You go live with help, not left alone with a login.

STEP 01

You enquire

Tell us your business, products and how you sell today. Takes two minutes — no payment, no commitment.

STEP 02

We set up your pilot

We configure a working pilot on your own products, GST and workflow — so you judge it on your real operations.

STEP 03

You see the value

Walk through your live dashboard with us. Only then do you choose a plan — or walk away, no strings.

STEP 04

We take you live

Guided implementation: domain, catalogue, payments, roles and team training. You launch properly, with help.

See your numbers

What could one connected system save you?

Move the sliders to your business. This is a simple estimate of the manual hours a connected OS removes each month — not a quote, just a way to think about it.

Your business today

₹11,394

estimated saved every month by removing manual admin and consolidating tools

Manual admin hours / month87 hrs
Est. hours saved (~60%)52 hrs
Labour value recovered₹7,794
Tool consolidation saving₹3,600

Estimates only, for orientation. Assumes an operating system removes roughly 60% of repetitive manual admin and consolidates several paid tools into one subscription. Your actual results depend on your operations.

Book a Free Pilot
Built for industry

For businesses that move goods, manage supply chains and serve real customers.

Phase 1 · Live today

FMCG Brands

Fast-moving goods with multi-SKU catalogues, bulk orders and GST compliance — manage everything from purchase order to delivery in one dashboard.

Phase 1 · Live today

D2C Brands

Own-domain storefront connected directly to inventory, GST invoicing, WhatsApp and delivery. Own your customer data and payments — never through a marketplace.

Phase 1 · Live today

Organic Farms

Batch and expiry control, WhatsApp ordering, farm-to-customer delivery and GST compliance — the exact category Commerce OS already runs in production today.

Phase 1 · Live today

Grocery Chains

Multi-location inventory, daily order management, COD reconciliation and WhatsApp notifications — built for the speed and volume of grocery operations.

Phase 1 · Live today

Retail Operations

Connect storefront to warehouse and delivery. Replace spreadsheets and WhatsApp orders with one operations dashboard and role-based staff access as your team scales.

Technology & architecture

Engineered for reliability and decadal growth.

We choose technology for maturity, security and long-term maintainability — not trend-chasing. A tenant-isolated, API-first cloud architecture means every module connects, your data is strictly isolated from other tenants, and every system can be extended without rebuilding from scratch. Built for reliability, compliance and decadal growth — designed to handle the volume of India's fastest-growing D2C and FMCG businesses.

Architecture

API-first · PostgreSQL · Hybrid cloud

Every module connects through a single API core. Tenant-isolated data integrity. AWS for scale and reliability.

Frontend

React · Next.js · Tailwind

Fast, accessible UIs that work on any device. Server-side rendering for SEO-critical surfaces.

AI & Integrations

OpenAI · Claude API · WhatsApp API

AI models chosen per task. WhatsApp Business API, Razorpay, Cashfree, Tally — all native integrations.

India-first compliance

GST · GSTR · HSN · Tally — built in

Not plugins. Not workarounds. India’s tax, payment and logistics infrastructure is core architecture, not an afterthought.

ReactNext.jsTailwind CSSNode.jsPHP / LaravelPythonPostgreSQLFirebaseAWSDockerOpenAI / GPTClaude APILangChainWhatsApp Business APIRazorpayCashfreeTally ExportREST APIsGA4 & Search Console
Trust & compliance

A registered group based in Madurai — built to still be here in ten years.

Zukro Digital Labs is headquartered in Madurai, Tamil Nadu, and operates under Zukro Ventures — a DPIIT Startup India recognised, MSME-registered group with verifiable statutory credentials across GST and Udyam registries. Founded by Balakrishnan Saravanan with over a decade of experience building digital and software systems in India. Compliance is a baseline, not a milestone.

Registered group

Verifiable credentials across every major statutory body

DPIIT Startup India, MSME / Udyam, GST — every registration is real, public and verifiable. We don’t just claim credibility; we prove it.

Founded
2015est.

11 continuous years of building — the oldest capability in the Zukro group.

Founder

Balakrishnan Saravanan

Founder, Zukro Ventures — 11 years building digital and commerce systems in India.

DPIIT
IN-0426-9450TM
Startup India recognition — government-recognised startup.
UDYAM · MSME
UDYAM-TN-12-0184352
Micro, Small & Medium Enterprise registration.
GST
33CERP*****1ZV
Registered April 2026 — full number on commercial invoices.
Security & data privacy

Your data is isolated, encrypted and yours to export — always.

We built Commerce OS on the assumption that your business data is the most sensitive asset you'll trust us with. Every architectural decision reflects that — tenant isolation, encryption in transit and at rest, role-based access at the API level, and a full audit ledger you can inspect anytime.

Tenant-isolated architecture

Every client's data lives in a logically isolated partition. Your data is never mixed with another client's — not in storage, not in queries, not in backups. Row-level security policies enforce isolation at the database engine level.

Encryption everywhere

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). API keys, payment credentials and sensitive fields use additional application-level encryption with key rotation.

14-role RBAC with audit trail

Staff see only what their role permits — from "Dispatch" to "Finance Admin" to "Owner." Every action is logged in an immutable audit ledger: who did what, when, from which IP.

Automated backups

PostgreSQL point-in-time recovery with automated daily backups and 30-day retention. Disaster recovery tested quarterly. Your data can be restored to any point in the last month.

Full data export

Your data is yours. Export customers, orders, products, invoices and financial records in standard formats (CSV, JSON, Tally) anytime. No lock-in, no export fees, no waiting period.

Payment isolation

Zukro never touches your money. Payments flow directly from customer to your own Razorpay/Cashfree merchant account. We don't store card numbers, UPI IDs, or bank details — your payment gateway handles PCI compliance.

Your go-live journey

From first call to live orders — what the 14 days actually look like.

Every plan includes guided implementation. You're not handed a login and left alone. Here's the day-by-day breakdown of how we take a business from "interested" to "processing real orders" on Commerce OS.

Day 1 — Discovery call

We learn your business

A 30-minute call to understand your products, current tools, order volume, GST setup and delivery model. We don't pitch — we map your operations to Commerce OS modules and identify which workflows to set up first.

◉ Led by Zukro
Day 2–3 — Pilot configuration

Your own working pilot, on your data

We configure a live pilot environment with your actual products, pricing, GST rates and categories. Not a sandbox — a real tenant with your branded storefront, inventory loaded and GST invoicing active. You can place test orders and see the full pipeline.

◉ Led by Zukro
Day 4–5 — Walk-through

You see it running your business

A hands-on session where we walk through the pilot together: place orders, generate GST invoices, check inventory, simulate a dispatch. You see exactly what your team will use. Questions, adjustments and configuration changes happen live.

◉ Joint session
Day 5 — Decision point

You choose to go live — or walk away

No pressure, no lock-in. If the pilot doesn't work for you, you leave with no cost and no commitment. If you're ready, we move to implementation. Most businesses decide here because they've already seen it work on their own data.

○ Your decision
Day 6–10 — Implementation

Domain, payments, roles, full catalogue

We connect your custom domain, integrate Razorpay/Cashfree (your own merchant account), set up staff roles and permissions, load your full product catalogue with images, variants and pricing, and configure WhatsApp notifications.

◉ Led by Zukro
Day 11–12 — Team training

Your team learns to run it

Hands-on training for every role: how the warehouse team manages orders, how finance generates GST reports, how the owner reads the BI dashboard. We record the training sessions so new staff can catch up later.

◉ Joint session
Day 13 — Soft launch

First real orders, with us alongside

You process your first real orders with our team on standby. We monitor the pipeline, catch any configuration issues and fine-tune workflows. By end of day, you're running independently.

◉ Supported launch
Day 14+ — Live and supported

You're running. We're here.

Post-launch support includes priority WhatsApp access to our team, a 30-day implementation review, and ongoing platform updates. You're never on your own — but you're in control.

◉ Ongoing support
Frequently asked

Questions we hear most — answered plainly.

What is Zukro Commerce OS, exactly?

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It's an AI-native operating system that combines storefront, order management, inventory, GST invoicing, WhatsApp automation, payments and delivery in one platform. Think of it as replacing your entire stack of disconnected business tools with one connected system that shares one database and one AI. It's been live in production since 2025, running Zukro Farm Fresh end to end.

Is this a prototype or is it actually live?

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Live. Zukro Farm Fresh has been processing real orders, generating real GST invoices and managing real deliveries through Commerce OS since 2025. You can visit the live storefront at farm.zukroventures.in. The screenshots on this page are from the production system, not mockups.

Do I need to be technical to use this?

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No. Commerce OS is designed for business operators, not developers. The interface is built for people who run operations — warehouse staff, accountants, founders. We handle all the technical setup during implementation, and train your team on every module they'll use.

What happens to my existing data — customers, products, orders?

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We migrate it. During implementation, we import your product catalogue, customer database and historical order data into Commerce OS. The formats we accept include CSV, Excel, and direct imports from common tools. Your CA's Tally data can be exported back in Tally-compatible format at any time.

Can I keep using my current payment gateway?

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Yes. Payments flow through your own Razorpay or Cashfree merchant account. Zukro never holds your funds, never takes a cut of your transactions, and never sits between you and your money. If you already have a Razorpay account, we connect to it directly.

What if I want to leave? Am I locked in?

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You're not locked in. Cancel anytime. Export all your data — customers, orders, products, invoices — in standard formats (CSV, JSON, Tally-compatible) with no export fees and no waiting period. Your payment gateway account stays with you. We'd rather earn your business every month than trap you.

Does Commerce OS support multiple locations or warehouses?

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Yes, on the Pro and Enterprise plans. You can manage inventory across multiple locations, assign staff roles per location, and view consolidated reporting. The Enterprise plan adds multi-location dispatch routing and location-specific pricing.

How does the AI actually work? Is it just ChatGPT bolted on?

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No. The AI layer queries your actual business data across every module — orders, inventory, finance, customers, logistics — because they all share one database. When you ask "why did sales drop," it can correlate stock-outs with customer churn with delivery delays. A bolted-on chatbot can't do that because it can't see across your disconnected tools.

What kind of post-launch support do I get?

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Priority WhatsApp support with our implementation team, a 30-day post-launch review to fine-tune workflows, and ongoing platform updates at no extra cost. Enterprise plans include a dedicated SLA with response time guarantees. We don't disappear after go-live.

Can I just start with the storefront and add modules later?

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Yes. Many businesses start with the Startup plan — storefront, orders, inventory and GST — and add capabilities as they grow. Because everything is already connected in one platform, activating additional modules doesn't require migration or re-integration. You just turn them on.

Vision 2035

We're early. But the direction is set.

We're not building an agency. We're building the software layer Indian businesses will run on — where intelligent systems handle operations while people focus on growth. The platform is already live and running a real business end to end, and it keeps getting deeper. If you want to stop buying disconnected software — or simply see where this goes — start a conversation.

Start Your Free Pilot

Tell us about your project.

Share a few details and the right team at Zukro will get back to you.

  • @
    Emailinfo@zukroventures.in
  • Phone+91 944 222 6106

We respect your privacy. Your details are never shared.

Free pilot on your own business.
No payment. No lock-in.
Book a Free Pilot